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Commercial Discovery

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Commercial Discovery · 2026

Your agency labour supply chain, seen clearly.

A placement-level review of how QTS engages, pays and is charged for contingent labour — the compliance exposure it carries today, and the commercial prize in moving to a single managed service.

Prepared for QTS Group Ltd By Nutral Solutions Basis 41 live placements Status Discovery readout
01 Executive summary

One supply chain, three problems, one fix.

QTS buys safety-critical rail labour through five agencies and at least five payroll intermediaries, on four different engagement models, with markups ranging from 14% to 77% for comparable work. The variation is the opportunity. The models carrying the highest markup are also the ones carrying the most regulatory exposure under the April 2026 reforms.

The commercial prize

£245k

Indicative net annual saving from harmonising agency margins to a transparent, compliant build-up — after Nutral's 1.5% managed-service fee. Driven by compressing excess and inconsistent markup, not by cutting worker pay.

The exposure

51%

Of placements sit on umbrella models now in scope of Joint & Several Liability from 6 April 2026. A further 39% are PAYE Direct with no accredited intermediary buffer. CIS and PSC engagements show no evidence of SDC testing or Status Determination Statements.

The recommendation

1.5%

Consolidate all contingent labour into a Nutral neutral-vendor MSP at a 1.5% fee. Harmonise margins, run every worker through RequiDex with SDS and SDC governance built in, and onboard the existing supply base into a single compliant model.

02 The make-up of your supply chain

Five agencies, seven regions, one blind spot.

The current base is fragmented across suppliers and geographies, and a third of priced data is missing entirely — Ganymede returned no charge rates at all, so QTS cannot see what it pays for eight live placements.

03 How your workers are paid

Four engagement models. Five umbrellas. Limited line of sight.

Nearly six in ten workers are paid through a third-party intermediary that QTS does not contract with directly. Each model carries a different tax, employment-status and liability profile — and from April 2026 the riskiest ones now reach back to QTS.

5

Payroll intermediaries in the chain

Topline Management Ltd, Sterling Solutions Ltd, Sterling Rail, Workwell Solutions Ltd and Paystream process pay for 24 of 41 workers — plus one personal service company, DR Quantum Ltd. None hold a verified, current accreditation in the data returned. Under the new rules, an unaccredited umbrella in the chain is QTS's problem, not just the agency's.

04 What you pay your agencies

The same job, a different price every time.

Markup is the gap between what QTS is charged and what the worker receives — it has to cover employment on-costs and supplier margin. Today it swings from 14% to 77% with no consistency, and the highest markups sit on the highest-risk models.

PAYE Direct carries the highest markup (76.9%) and the most direct liability — QTS pays the most for the model that exposes it the most.

Markup % on worker pay where both charge and pay rates were returned (31 of 41 placements).

TradeAgencyPay £/hrCharge £/hrMarkup

A Crane Controller costs QTS a 71% markup through one agency and 53% through another — for the same competency, in the same period.

05 Rate by trade · region · site

Where the rate lives, and where it leaks.

Filter the live placement book by region, agency and engagement model. Pay rates for identical trades differ by agency and geography with no rate-card discipline behind them.

RefTradeSite / ProjectRegionModelAgencyPayChargeMarkup

06 Risk register

The 2026 reforms land on the engager.

From 6 April 2026, responsibility for PAYE/NIC on umbrella-supplied workers — and joint & several liability for failures — moves up the chain to the agency and ultimately the end client. QTS's current model concentrates that exposure rather than insulating from it.

16

PAYE Direct placements — flagged for JSL exposure

16 workers (39%) are engaged on a supplier's own PAYE with no accredited intermediary in the chain. With QTS sitting at the top of a short supply chain, any PAYE/NIC failure by the supplier becomes QTS's joint & several liability under the April 2026 regime — and this cohort already carries the highest average markup at 76.9%. Highest cost, highest direct exposure, least oversight. Four of these placements (all Ganymede) returned no charge rate and no holiday-pay treatment at all.

High · Tax & NIC

Joint & Several Liability — umbrella chain

21 placements (51%) on PAYE/CIS umbrella models

Chapter 11 ITEPA 2003 / Finance Act 2025–26 makes the agency and end client jointly liable for PAYE and NIC that an umbrella fails to operate correctly. Five umbrellas appear in the chain with no verified accreditation in the return.

Managed viaAccredited-only umbrella panel, contracted through Nutral with Workforce Assured audit and RequiDex line-of-sight on every payment.
High · Employment status

CIS self-employment & SDC

9 CIS placements — all safety-critical rail roles

Machine Controllers, Points Operatives, an ALO Coordinator and a Site Warden are engaged CIS through one agency (Rail Safe Group / Topline). Roles under Supervision, Direction or Control cannot sit as genuinely self-employed — the SDC test almost certainly fails for directed track-safety work, exposing QTS to reclassification, back-tax and penalties.

Managed viaRequiDex SDC assessment at requisition, defaulting directed roles to PAYE; CIS reserved only for evidenced, genuinely independent supply.
Medium · Off-payroll (IR35)

PSC engagements with no SDS

4 Limited Co (PSC) placements, no SDS on file

An OLE CRE, a REL Planner and two senior roles are engaged through personal service companies. Off-payroll rules require QTS to issue a Status Determination Statement for each, with reasonable care and a dispute route. None is evident in the data.

Managed viaMandatory SDS generation and ledger in RequiDex before any PSC engagement is approved; status reassessed on role change.
Medium · Worker rights

Holiday pay inconsistency

9 rolled-up · 7 statutory · 11 52-week · 14 blank

Four different holiday-pay treatments are in use and 14 placements record none. Rolled-up holiday pay is only lawful for irregular-hours and part-year workers and must be itemised — a genuine WTR and AWR exposure where applied to regular workers.

Managed viaSingle harmonised holiday-pay policy enforced through the VMS and tested at audit.
Medium · Data & control

No commercial line of sight

10 of 41 placements have no charge rate returned

Ganymede returned zero charge rates. QTS cannot reconcile what it pays to what workers receive across a quarter of the book, so cannot evidence value, margin or compliance to its own clients.

Managed viaMandatory rate-card capture in RequiDex; no PO without a visible pay-to-charge breakdown.
Low · Procurement

Tendered rate-card risk

Spectrum below cost · DSG ~22% richer

Neither incumbent tender should be accepted at face value — one prices key roles below sustainable cost, the other carries a premium. A managed model harmonises both to a defensible standard. See the rate review below.

Managed viaNutral-governed rate cards benchmarked to a transparent build-up, not supplier-set headline rates.
07 Tendered supplier review

Two rate cards, neither the answer.

QTS holds proposed rates from Danny Sullivan & Sons (DSG, 2026–27) and Spectrum Rail (2025–26). Across fourteen matched disciplines, DSG charges on average 22% more than Spectrum on midweek days — but Spectrum's headline looks cheap because several rates fall at or below what those workers are currently paid.

Spectrum Rail
Proposed 2025–26 · midweek/night/weekend
Cheapest headline · compliance risk
  • Nominated Person charged at £25 — below the £27.75 these workers are currently paid
  • Machine Controller at £29 vs £31 current pay — unviable once employer on-costs are added
  • Rates this low cannot absorb NI, holiday, pension and levy without a non-compliant pay model
  • Lower published rates across most trades — attractive on paper
Danny Sullivan (DSG)
Proposed 2026–27 · midweek/night/weekend
Fully costed · ~22% premium
  • Rates appear genuinely built up from pay plus on-costs and margin
  • Consistent night (×1.15) and weekend (×1.30) uplift structure
  • Roughly 22% more expensive than Spectrum across matched day rates
  • Handback Engineer £63.34 vs Spectrum £50 — a £13+ gap per hour on a single trade

Midweek day charge rate £/hr across matched disciplines · DSG vs Spectrum.

The conclusion

Buying the cheapest card imports a compliance problem; buying the safest card imports a premium. A neutral-vendor MSP sets one transparent rate build-up — pay, evidenced on-costs, a harmonised margin and a fixed 1.5% fee — and holds every supplier to it. QTS gets Spectrum-like cost discipline with DSG-grade compliance, and the saving is independently auditable.

08 The commercial opportunity

What harmonisation is worth, on your numbers.

This models the annual saving from compressing today's excess markup to a transparent target by engagement type, net of Nutral's 1.5% fee. Move the assumptions — the maths recalculates live on the 31 priced placements (a conservative base; the unpriced Ganymede book adds more).

Assumptions

Net annual saving after Nutral fee
£245k /yr
Current annual charge (priced)
£2.07m
Harmonised annual charge
£1.79m
Gross markup saving
£272k
Nutral fee
£27k
Worker pay is held flat in every scenario — savings come only from compressing excess and inconsistent supplier markup. Covers the 31 placements with returned charge rates; the 10 unpriced placements would extend the saving further once captured in RequiDex.
09 Recommendation

Into the MSP — one model, fully managed.

Consolidate all contingent labour into a Nutral neutral-vendor managed service at a 1.5% fee, and onboard the existing supply base into a single compliant world with harmonised margins and continuous assurance.

Stand up the neutral-vendor MSP at 1.5%

Nutral becomes the single contracting and management layer across every agency. QTS keeps its suppliers and workers; it gains one rate framework, one set of terms, one audit trail and one point of accountability — for a transparent 1.5% fee on managed spend.

Single PO & invoiceNeutral, not a supplier

Harmonise margins to a transparent build-up

Replace the 14–77% markup spread with one defensible structure per model: worker pay, evidenced statutory on-costs, a harmonised supplier margin and the MSP fee — visible on every line. The excess and inconsistency become the saving.

Pay protectedAuditable margin

Onboard suppliers into the new world

Run a structured programme to migrate Vital, DJ Civil, Rail Safe, Ganymede and Twoplustwo onto Nutral terms, accredited umbrella-only, sequenced so live works are never disrupted. Suppliers that meet the standard stay; the standard does not move.

Phased migrationNo site disruption

Govern status — SDS for PSC, SDC for CIS

Every PSC engagement requires a Status Determination Statement generated and held in RequiDex before approval. Every CIS request is SDC-tested at requisition; directed safety-critical roles default to PAYE. The platform refuses to raise a non-compliant engagement.

IR35 SDS ledgerSDC gate

Run continuous compliance, not annual hope

Workforce Assured accredits and re-audits every payroll intermediary; RequiDex monitors pay-to-charge, holiday treatment, working time and accreditation status on every placement, every week — turning the April 2026 JSL exposure into evidenced control.

Workforce Assured auditLive monitoring
10 How RequiDex delivers it

Compliance designed into the workflow.

The controls above are not policies in a drawer — they are gates in the platform that processes every requisition, placement and payment.

PSC · IR35

SDS management

A PSC engagement cannot be approved until a Status Determination Statement is generated, reasoned and logged against the role. Re-assessment triggers automatically on any change of duties, and the full ledger is available to QTS and HMRC on demand.

CIS · Self-employment

SDC gating

Each requisition is tested for Supervision, Direction or Control. Directed, safety-critical roles are blocked from CIS and routed to compliant PAYE — closing the false self-employment exposure that nine current placements carry today.

Umbrella · JSL

Accredited-only chain

Only Workforce Assured accredited intermediaries can be paid. RequiDex reconciles pay to charge on every payment, so QTS can evidence correct PAYE/NIC operation up its chain and discharge its joint & several liability with data, not trust.

Confidential · QTS Group × Nutral